Optimizing Electricity & Gas Distribution: The Impact of Dashboard-Driven Management Control

Abstract

The dashboard is a command-and-control tool that allows organizations to improve management control mechanisms and measure performance. This is because it provides real-time information that allows decision makers to adjust their decisions in a timely manner (Farida & Setiawan, 2022). The following research paper aims to show the role of adopting this tool in the Electricity and Gas Distribution Corporation of Batna city as a model for highlighting the features of the dashboard in this type of institutions. This study concluded that the dashboard is one of the most important tools approved by the Electricity and Gas Distribution Corporation for Batna city to improve the management control process. It provided a complete picture of the effectiveness of the management methods used in the institution, and also allowed showing the percentages of deviations that were interpreted and corrected.