Optimizing Industrial Performance: A Managerial Approach Integrating Human and Organizational Factors for Enhanced Productivity and Safety in Algerian Companies

Abstract

     The importance of Human and Organisational Factors (HOF) in the socio-technical system extends beyond mere ergonomics; it embodies the synthesis of a managerial project aimed at controlling industrial risks. These factors gain unanimous acceptance from all stakeholders involved in designing, constructing, implementing, or dismantling the process. Algerian companies such as COTITEX and SONATRACH face an increasingly uncertain and variable environment. Consequently, decisions cannot be solely based on a predefined process. Thus, the influence of the human decision-maker is unparalleled, as they orchestrate the entire process. Analyzing the processes and activities related to risk management in these organizations allows for decoding the project and elucidating its components.

This paper endeavors to pinpoint the factors contributing to the success, failure, and sustainability of processes instituted by organizations to enhance individual and collective competencies in risk analysis, ultimately improving productivity and security. In pursuit of this goal, we advocate for a quality management system tailored to the human capital (Algerian operator) and its requisites for optimizing workstations. This, in turn, aims to elevate production and diminish the accident rate. The application of this system is demonstrated through two research samples, employing psychometric tests linked to the workstation, with an extension of this approach to the realms of security and productivity.