Managing Cross Functional Collaborations in the Technology Industry: A Qualitative Analysis

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Ajay Kumar Saini

Abstract

A work environment is a lovely haven. It's a fusion of individuals, systems, and technology working together to accomplish a single objective. However, as a company expands, there are more moving parts, and these pieces regularly collide and clank together. The solution to that chaos is cross-functional cooperation. It assists cross-functional teams in creating harmony throughout the company. The emphasis is on the relationship between the various functions, such as how marketing affects sales and customer satisfaction or how customer satisfaction provides an exchange of information to the teams working on the products. Occasionally it could be as easy as making the effects of tasks on outcomes visible. Cross-team communication is now more crucial than ever because of the epidemic, which has kept everyone in lockdowns and forced them to work remotely for an extended period. For instance, your sales staff doesn't have the advantage of talking to their client achievement colleagues across the hall about the quirks of the customer account handoff process.  Remote cross-functional cooperation is now essential for business expansion.

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Author Biography

Ajay Kumar Saini

Ajay Kumar Saini

 Professor, School of Management, Graphic Era Hill University,

 Dehradun Uttarakhand India