Conflict Resolution Technique for Managers: An Analytical Study

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Hemant Chauhan

Abstract

Managers play a crucial role in creating a productive and harmonious work environment by possessing effective conflict-resolution skills. Conflict is an inevitable occurrence in any workplace, and this analytical study delves into various approaches that managers can employ to successfully address and resolve conflicts. The objective of this study is to provide managers with practical insights on applying these strategies, enabling them to effectively manage conflicts. The analysis emphasizes the significance of open communication, active listening, empathy, and seeking mutually beneficial solutions when resolving conflicts. It stresses the importance of selecting the appropriate approach depending on the specific situation and individuals involved. Furthermore, the study explores different methods for handling conflicts related to tasks and highlights how effectively managing such conflicts contributes to team innovation. By utilizing adaptable conflict management strategies, employees can enhance their collaborative efforts as a team. To broaden our understanding of conflict resolution, future research should investigate the implications of this analysis across various domains, facilitating the generalization of the findings. This will contribute to a more comprehensive comprehension of techniques for resolving conflicts effectively.

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Author Biography

Hemant Chauhan

Hemant Chauhan

 Associate Professor, School of Management, Graphic Era Hill University,

 Dehradun Uttarakhand India